Sale terms

CUSTOMER SERVICE

The customer service telephone number: +34 938 447 650

Opening hours: Monday to Thursday from 9am to 6pm. Friday from 9am to 3pm.

 

PLACING ORDERS

By telephone on +34 938 447 650, dialling extension 1 (orders)

By email to implant@microdentsystem.com

On the website www.microdentsystem.com

Through your local sales representative

 

DELIVERY DEADLINES

Delivery Mainland Spain before 7pm the next day for orders placed before 2pm (Iberian Peninsula).

Delivery between 24-48h for orders placed before 2pm (Canary Islands).

Consult same day delivery options (available only in Barcelona province).

 

DISPATCH OF PRODUCTS

Always for orders placed before 2pm.

Tell us your chosen time when placing your order:

8.30am Service.

Preferential: delivery from 8.30am to 10am

Express: delivery from 10am to 1pm

7pm service: delivery before 7pm (default time)

Available for the whole peninsula. Consult for the Canary Islands.

 

RETURNS

Returns will not be accepted after a period of 30 days from the delivery of the goods.

All material returns must be accompanied by the product return form duly completed with a copy of the delivery note enclosed.

 

PAYMENT METHODS

Bank transfer within 30 days of the invoice date.

Consult other payment methods and facilities with our customer service department or the sales representative for your area.

Microdent reserves the right to make any changes without prior notice.

 

 

IMPORTANT

The use of attachments not supplied by Microdent can compromise the stability and fixation of the prosthesis as well as cause loosening or fracture. It also renders the warranty for our implants null and void.

 

Consult availability of references according to country as there may be products not marketed in your area.